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If you would like to attend this course as an individual, we are running it in London on 26th November 2007 (full day). Please contact info@360clinical.com or 01732 471586 to find out more or to register your interest.
Facilitator Programme
Half Day for Doctors with appraisal training
Full Day for Doctors with no appraisal training
Participants will be able to:
- Define the 360° process
- Explore the importance of 360 degrees for doctors
- Explore the benefits of linking 360 degrees with assessment, appraisal and revalidation
- Interpret and analyse the reports
- Understand the process and how to prepare for the 360 degrees feedback session
- Develop feedback skills
- Feel able to apply the principles of addressing poor performance
Programme 3hrs
Introductions
Defining 360° feedback
- Key concepts in using 360°
- Linking the tool to local and national models for appraisal, assessment and revalidation – the benefits
The Process
The “360° clinical” system and how it works
- Security
- Patient feedback
- Colleague’s feedback
Interpreting the reports (Group Activity)
Distribution of reports to analyse and interpret
- Examples
- Common pitfalls and how to avoid them
- Comparisons with National Average
- Comparisons with your Speciality
Tea/Coffee
Discussion (continued from above activity)
Providing feedback in a 360° report review meeting·
- Analysis of feedback
- Communication skills – avoiding a pass/fail mentality
Exploring performance gaps in an appropriate manner
- Dealing with current issues
- Dealing with the difficult session
- Addressing more serious concerns
- Facilitator support - roles within the organisation and the NCAA
- 2005 Disciplinary procedure for doctors – 360 feedback in conjunction with other supporting documentation – evidence Evaluation and Close
Price: Full Day £1600. Half Day £1050. (Maximum 15 people)
Doctors can attend at our regional training course which cost £250/doctor.
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